FAQ for Moving Companies

1. How do I sign up as a moving company on MoverDash?

Click “Sign Up” and follow the prompts to create your company profile. Once verified, you’ll start receiving customer quote requests.

2. How does the Moving Board work, and what are the benefits?

The Moving Board is a job-sharing space where you can post available truck space or jobs you can’t complete, connecting with other companies to maximize truck capacity and earn commissions.

3. How does giving offers to customer quote requests work?

On the "Requests" page, view customer requests and submit your offer, including estimated costs and service details. Once submitted, you’ll see the customer’s phone number for direct follow-up.

4. Can I post available truck space or job opportunities for other companies?

Yes! The Moving Board lets you advertise truck space or job openings, promoting collaboration and additional earnings.

5. What should I include in my MoverDash profile to attract more customers?

Include accurate details about your services, experience, photos, and any certifications to build credibility with potential customers.

6. How are payments and agreements handled with customers?

Payments and agreements are directly between you and the customer; MoverDash simply facilitates the connection.

7. Is there a cost to join or use MoverDash as a moving company?

Signing up is free, but premium features may incur additional fees. Contact support for pricing details.

8. How can I reach MoverDash support if I need help?

Use the support section on our website, where email or phone support options are available.

FAQ for Customers

1. How does MoverDash help me find the best moving company?

MoverDash connects you with verified moving companies, allowing you to request quotes, compare services, and choose the best option.

2. Can I request multiple quotes from different companies?

Yes, you can submit a single request and receive multiple quotes to compare and select the best fit.

3. How quickly will I receive quotes after submitting a request?

Most quotes are received within a few hours to a day, depending on the companies’ response times.

4. How can I compare companies on MoverDash?

View company profiles with ratings, reviews, and photos to easily compare services and make an informed choice.

5. How does MoverDash verify listed moving companies?

MoverDash verifies each company upon registration to ensure credibility and reliability.

6. Can I view ratings and reviews for moving companies?

Yes, customer ratings and reviews are available on each profile to help you choose confidently.

7. What types of moving services are available?

MoverDash offers residential, long-distance, international, office, and storage moving services, along with express item delivery.

8. How do I contact a moving company after selecting a quote?

Once you select a quote, you’ll receive the company’s contact details for direct communication.

9. Is MoverDash free for customers to use?

Yes, customers can sign up, request quotes, and compare services at no cost.

10. How do I get support if I have questions or issues?

Visit the help section on our website for chat, email, or phone support options.